If you no longer wish to use your Aura frame or if you want to delete your Aura account for any other reason, please follow the steps in this FAQ: Deleting your Aura account IMPORTANT: once you delete your account, any photos and videos that you had uploaded to any Aura frame will be permanently removed from the frame(s) and cannot be restored. If you want to log out of your account, please read the following FAQ to follow the steps: Logging out of the Aura app Important: you will need access to the new email address in order to control this account moving forward. Next, select the "view account" option underneath your nameįinally, tap on the pencil icon next to your current email address to change it. Once you have logged into the Aura Frames app, you can tap on the "A" icon in the top left corner: Please click here to view the step by steps instructions.Ĥ) How do I change my account's email address? If you require a password reset, you can do this using the Aura App or the Web Uploader and requesting a password reset email. Please ensure you verify the confirmation email that we are sending to you as part of the account setup. You can easily set up your account with an email address and a password of your choice when starting the Aura Frames app (/app) or using the Web uploader () for the first time.
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