Re-launch Lockdown Browser after clicking through the security pop-up. When you close the Lockdown Browser you should see a security pop-up, at which point you can click OK. Since you are not yet in the exam, close the Lockdown Browser. ![]() What do I do when Respondus Lockdown Browser freezes/stops responding after I entered Blackboard course, but before I started the test? If you do not have Respondus LockDown Browser for AUM, you can install it by following this link: You will need to launch the Respondus LockDown Browser from your desktop. This means the quiz requires you to open the Respondus LockDown Browser in order to take the quiz. When I open a quiz I get the message: You must complete this assessment in Respondus LockDown Browser. If the icon you use does not say "LockDown Browser," then you are using the wrong icon. Note: If you launch Internet Explorer or Firefox as you would to normally access Blackboard, you will not be able to take the quiz/test. You will get a message: Are you sure you want to exit? Select Yes. When you are ready to exit Respondus LockDown Browser, click the X in the upper right corner. ( Note: Once you start a test with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.) ![]() Enter the password, or, if no password is required, click Continue.
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